A review request text works best when it reads like a real message from a real person, not a marketing blast. These examples are built to be copied and adjusted, not used word for word, since the small personal touches are what actually make them land.
What makes a review request text actually work
Three things separate a text that gets a reply from one that gets ignored: it uses the customer's name, it mentions the business by name so the message is identifiable, and it gets to the point in one or two sentences with a direct link, not a paragraph explaining why reviews matter.
Examples for a standard happy customer
“Hi Sarah, thanks for choosing us today. If you're happy with the work, a quick Google review would mean a lot: [link]”
“Hi James, hope everything's working well after today's visit. If you have a minute, we'd really appreciate a review: [link]”
Examples that work after an emergency or urgent job
“Hi Priya, glad we could sort that out for you today. If you're happy with how it went, a quick review helps other people find us when they need help fast: [link]”
“Hi Tom, thanks for calling us out today. If everything's sorted, a quick Google review would really help: [link]”
A version with the negative review filter switched on
“Hi Sarah, thanks for choosing us today. How did we do? Let us know here: [link]”
This version asks an open question instead of pointing straight at Google. Customers who rate the experience highly get sent on to leave a public review, customers who rate it low get a private form instead, so the wording stays neutral rather than assuming a positive outcome.
What to leave out
- Anything that mentions a reward, discount, or incentive for leaving a review.
- Long explanations of why reviews matter to your business. Customers do not need the context, they need the link.
- Generic templates with no name and no reference to the specific job, which read as obviously automated even when they are not.
- Multiple follow up texts chasing the same request. One well timed message outperforms several reminders.